Your privacy matters to us. This Privacy Policy explains how f8bet collects, uses, stores, and protects your personal information when you use our sports betting and lottery platform in the Philippines. Please read this page carefully before creating an account.
When you register an account with f8bet, we collect personal information necessary to verify your identity and comply with Philippine gaming regulations. This includes your full legal name, date of birth, residential address, email address, and mobile number. We also collect a government-issued identification document to complete the Know Your Customer (KYC) process required for all members. When you make deposits or request withdrawals, we collect payment-related details such as your e-wallet account name or bank information registered in your name. Additionally, we automatically gather technical data including your IP address, device type, browser, and session activity logs to ensure platform security and improve your experience.
The personal data we collect is used exclusively to operate, maintain, and improve the f8bet platform for members in the Philippines. Your identity information is used to process account registration, verify eligibility, and fulfil our legal obligations under applicable Philippine law. Transaction data is used to process deposits and withdrawals accurately and to detect any unusual or potentially fraudulent financial activity. We use your contact details to send account notifications, security alerts, and — where you have opted in — promotional communications about current offers. Technical and behavioural data helps us optimise platform performance, resolve technical issues, and personalise your betting experience on both mobile and desktop.
f8bet does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share limited data with trusted service providers who assist in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers — all of whom are contractually bound to protect your data. In cases where we are required by law, court order, or regulatory directive to disclose information to Philippine authorities, we will comply fully with those obligations. Any third-party provider that handles your data on our behalf is vetted for compliance with applicable data protection standards before engagement. We do not transfer your personal data outside the Philippines unless legally required and with appropriate safeguards in place.
f8bet uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance your browsing experience. Essential cookies are required for core functions such as maintaining your login session, remembering your preferences, and securing your account. Analytical cookies help us understand how members interact with the platform so we can make informed improvements to navigation, content, and performance. You may adjust your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour on f8bet.
We retain your personal data for as long as your f8bet account remains active and for a period thereafter as required by Philippine gaming regulations and financial record-keeping obligations. Account information is typically retained for a minimum of five years following account closure to satisfy regulatory audit requirements. Transaction records may be kept for longer periods where required by law or where a dispute remains unresolved. Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you personally. You may request early deletion of certain non-essential data by contacting our support team, subject to our legal obligations to retain specific records.
As a member based in the Philippines, you are entitled to specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to be informed about how your personal data is collected and processed, and to access a copy of the personal information we hold about you. You may request corrections to inaccurate or outdated data, and in certain circumstances, you have the right to request the deletion of your personal information from our records. You also have the right to object to particular types of data processing and to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. To exercise any of these rights, please log in to your account and contact our support team with your request and relevant identification.
f8bet implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure socket layer (SSL) technology. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff who handle member data undergo regular data privacy training. We conduct periodic security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that poses a risk to your personal information, we will notify affected members and the National Privacy Commission in accordance with Philippine legal requirements.
f8bet is strictly an adults-only platform available exclusively to Philippine residents aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21, and any account found to belong to a minor will be immediately suspended and all associated data will be deleted. If you believe a minor has registered an account using false information, please contact us immediately so we can take swift action. Our age verification process is designed to prevent underage access at the point of registration. Parents and guardians are encouraged to make use of parental control tools and to review our Responsible Gaming page for additional guidance.
f8bet reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered members via email or a prominent notice within the platform. Continued use of f8bet after any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data. The date at the top of this page reflects when the policy was last updated.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may reach our support team through the help section available after logging into your account. For general policy enquiries, you may also refer to our FAQ and Terms and Conditions pages for additional information. We aim to respond to all data-related requests within five business days of receipt. Your privacy is a priority for f8bet, and we are committed to handling your information with transparency, care, and full compliance with Philippine law.
This policy applies to all f8bet members in the Philippines. Last updated 2025. For questions, visit our FAQ or log in to contact support.
Create an AccountAll data between your device and f8bet is protected by SSL encryption at all times.
We never sell or rent your personal information to third parties for any commercial purpose.
Our data practices align with the Philippines Data Privacy Act of 2012 requirements.
Access, correct, or request deletion of your data at any time through our support team.
Our support team is available to assist with any privacy-related queries. You can also review our FAQ or terms for more information about how f8bet operates.